Complaints

We welcome any constructive suggestions about our school because we are keen to improve what we provide for your children. However, there will always be situations when parents are concerned about a particular matter.

If you are unhappy about any aspect of your child’s education or experience at school please make an appointment to see the class teacher. We hope that discussing the matter with the teacher will be enough to resolve the problem.

If you are still unhappy and wish to take the matter further please make an appointment to see the Deputy Headteacher or the Headteacher. If, after discussion with the Headteacher, the matter remains unresolved you should tell the Headteacher that you wish to make a formal complaint. The Headteacher will give you a copy of the Complaints Procedure.
Any formal complaint must be addressed to the Headteacher or the Chair of the Governing Body at:

William de Yaxley CE VA Junior School,
Landsdowne Road,
Yaxley,
Peterborough.
PE7 3JL